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EZ Feed

The change has been made. Now to make sure the night shift knows

Important information hangs on the bulletin board in the break room, sits in an email operators never read, or gets passed along in a five-minute handover. With EZ Feed, you reach everyone on the floor at once, in the same app they're already working in.

The timeline on a tablet, with the company updates beside it

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What is EZ Feed in the EZ-GO platform?

EZ Feed is the timeline within the EZ-GO platform where you share information with everyone on the shop floor: a safety notice, a changed work instruction, a quality issue, or a result the team is proud of. Posts appear with a photo or video in the same app operators already use for their checklists, tasks, and instructions, and stay available to read back later in the timeline. Operators can post, comment, and like themselves, so information doesn't just flow top-down, it flows from the floor back to the organization too.

The EZ-GO home screen on a tablet, with the modules side by side
The EZ-GO home screen on a phone

Everyone knows, except the people who have to carry it out

You update the procedure, you adjust the work instruction, and then? At most plants, the notice ends up on the break room board, sits in an email the operator never opens, or someone walks the floor with a paper form to get people to sign that they've read the change.

Meanwhile, the night shift is still working from the old version, one department has no idea what another just solved, and the operator who reported the same issue three times never hears anything back.

What doesn't get through costs you more than a misunderstanding

A hazardous situation someone spotted but had nowhere to put. A changed quality check that only becomes known after two shifts. An improvement suggestion that never got picked up, so next time no one bothers reporting anything at all. Engagement doesn't disappear all at once, it erodes message by message that never got a response.

How you reach the whole floor instead of half the plant

  1. 1

    Post your message.

    Share an update about safety, quality, or a changed work instruction, with a photo or video attached. Operators can post too.

  2. 2

    Everyone sees it where they work.

    The post shows up in the app on the tablet or phone, in the same environment as the checklists and tasks. Visuals also work when someone doesn't yet speak the working language fluently.

  3. 3

    The conversation continues.

    Colleagues comment, like, or add to it. The timeline stays saved, so anyone coming back from vacation can simply read back what happened.

Posting a message on a tablet
Posting a message on a phone

What it gets you

Safety that stays visible

Share an unsafe situation immediately with a photo attached, so every shift knows about it before something goes wrong. Safety stays part of the conversation, instead of a bullet point on the monthly meeting agenda.

Quality that starts the same everywhere

A changed check or an updated work instruction reaches every shift at the same moment. No two versions of the truth between day and night shift.

More control, less hassle

Departments like production, QESH, HR, and maintenance share what's going on in the same environment. That saves phone calls back and forth, separate group chats, and information that gets stuck with one department.

Knowledge that sticks

New employees can read back through the timeline and see what happened, which problems got solved, and how the team works. Photos and video make it easy to understand, even without fluent command of the working language.

Reporting is worth it again, and you'll see it in your team

In EZ Feed, it's not just management that shares updates. An operator can report a success or an unsafe situation himself, suggest an improvement, or show what his shift is proud of. Information flows both ways.

When someone sees that his post gets read and that something actually happens with it, he'll report again next time. That's the difference between a team that thinks along with you and a team that just shrugs.

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The timeline on a phone

How other plants use EZ Feed

Dairy

Share breakdowns and fixes between shifts, so the same problem doesn't get diagnosed twice.

Food & Beverage

Keep every shift up to date on changes to hygiene and quality rules.

Chemical

Report unsafe situations instantly with visuals, so every shift knows.

Steel & Construction

Make housekeeping and safety visible with before-and-after photos of the floor.

Pharma & Healthcare

Communicate procedure changes to everyone involved, with proof that it happened.

Everyone can create content in EZ-GO.

Pia Ingles RodriguezContinuous Improvement Specialist at Pally Biscuits
View all customer stories

What EZ Feed in EZ-GO is and isn't

Yes

  • A timeline for the entire shop floor, in the same app as checklists, tasks, and instructions
  • Posts with photo and video, that stay available to read back later
  • Room for operators to post and comment themselves
  • Announcements of changes in the EZ-GO platform
  • Reach across shifts, departments, and locations

No

  • A chat app for one-on-one conversations between two colleagues
  • A replacement for your intranet or document library
  • A social network where the work gets lost
  • The place where tasks are assigned or deviations are followed up; that happens in tasks and audits

The questions you're asking, answered in advance

What's the difference with a WhatsApp group or Teams?

EZ Feed lives inside EZ-GO, where operators are already working, alongside their checklists, tasks, and work instructions. Posts stay in the work environment instead of on a personal phone, and the timeline stays available for anyone who joins later.

Can operators post messages themselves?

Yes, and that's exactly the point. That way, information flows both ways: from the organization to the floor, and from the floor back.

Does this also work for people who don't speak the working language fluently?

Photos and videos carry most of the message. That means a post gets through even to someone who's still learning the language.

Does this take a lot of time to set up?

No. You can start posting right away.

Not ready for a demo yet?

Take the free shop floor scan and see within two minutes how information currently reaches your floor, with three concrete improvement points.

  • Free shop floor scan
  • Two minutes to see how information currently reaches your floor
  • Three concrete improvement points

Ready to reach everyone on the floor at once?

Business case

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