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Work instructions

Still looking up work instructions in a paper binder? That's a thing of the past.

Capture your employees' knowledge and skills with visual work instructions in the EZ-GO platform. The correct, up-to-date standard always on hand, for everyone on the floor.

A visual work instruction on a tablet, with a photo at every step

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What are digital work instructions in the EZ-GO platform?

Digital work instructions in EZ-GO are visual, step-by-step procedures that show an operator what to do, why, when, and how. They include photos and videos, are available on every device at every workstation, and are updated immediately whenever feedback from the floor calls for it. That way, everyone always works from the latest, correct version of the standard, instead of a paper binder that can go out of date.

The EZ-GO home screen on a tablet, with the modules side by side
The EZ-GO home screen on a phone

Knowledge that only lives in people's heads is fragile

You've probably seen this before:

  • An experienced operator retires, and his knowledge goes with him.
  • A new colleague gets a paper binder and has to figure it out alone.
  • A step gets done wrong because the instruction wasn't clear.

An instruction nobody reads isn't a standard. Working safely and correctly then depends on who happens to be on the line that day, and a quality problem later turns out to trace back to a deviation in how the work was done.

The people behind EZ-GO saw this happen in plant after plant. That's why the work instructions module captures knowledge where the work happens: visually, at the machine, and shareable by the operator directly.

The same work instruction on a phone, at the workstation

How you capture knowledge before it walks out the door

  1. 1

    Build visual work instructions.

    With photos, videos, and the four questions: what, why, when, and how.

  2. 2

    Operators use the instruction digitally.

    And always have the latest version on hand, everywhere.

  3. 3

    Keep improving.

    Based on feedback straight from the shop floor.

What it gets you

Safety through a clear, up-to-date standard

Everyone works from the latest, correct instruction, with no confusion from an outdated paper version.

Quality that doesn't depend on memory

Fewer errors and recalls because everyone knows exactly how the job should be done, shown visually instead of written out.

More efficiency, less searching

Faster changeovers and startups because no one has to search, guess, or interrupt a colleague.

Faster, better training

New employees are up to speed faster, with visual on-the-job training instead of a paper binder.

Capture the knowledge of your (experienced) people, before they leave

Every operator who retires takes years of experience with him, unless that knowledge has already been captured. With visual work instructions, you capture that knowledge now, instead of regretting it later.

The work instructions on a tablet, with their latest changes

New colleagues who work independently sooner

No more weeks of onboarding with a paper binder and an experienced colleague who has to keep stepping in. New people learn it themselves, step by step, with visuals instead of text.

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The work instructions on a phone

How other plants use work instructions in EZ-GO

DairyBoost autonomous maintenance at your plant.
Food & BeverageMaintain high standards within your production environment.
ChemicalSafeguard the quality of your products.
Steel & ConstructionMore focus on control and housekeeping, resulting in better safety for your people.
Pharma & HealthcareImproved productivity and easier operator training.

EZ-GO is simpler, more organized, and more enjoyable to work with, and it improves productivity because the workplace stays better organized and actions are followed up quickly and effectively.

MichaelOperator at Aviko Rixona
View all customer stories

What work instructions in EZ-GO is and isn't

Just as clear, also to define the boundary with the skills matrix and checklists

Yes

  • ✓Visual, step-by-step work instructions
  • ✓What, why, when, and how, with photo and video
  • ✓Digitally available at every workstation
  • ✓Onboarding new employees, at their own pace
  • ✓Turning an instruction that no longer matches practice into an action, with an owner and a date

No

  • –One-time execution procedures like changeovers or startups; that's checklists
  • –Recording that a step was carried out and signed off; that's the checklist module
  • –Tracking who can perform which task and at what level; that's the digital skills matrix
  • –Standalone follow-up of a deviation or improvement idea; that's the actions module

A work instruction shows how the work is supposed to go. If an operator sees that practice deviates from it, he reports that as an action, so the instruction gets updated instead of a second, unspoken way of working quietly taking hold.

The questions you're asking, answered in advance

What's the difference with checklists?

Checklists are step-by-step procedures for a specific task, such as a changeover of a line or machine. Work instructions capture the broader work method or procedure, including the why, and are also used for training.

Does this also work for employees who don't speak the working language well?

Yes. Visual instructions with photos and videos break through the language and literacy barriers that come with long text.

What does it actually deliver?

You can calculate your savings on work instructions in the savings calculator.

Calculate your savings

Not ready for a demo yet?

Take the free shop floor scan and see within two minutes how digital your knowledge capture currently is, with three concrete improvement points.

  • Free shop floor scan
  • Two minutes to see how digital your knowledge capture currently is
  • Three concrete improvement points

Ready to capture knowledge, instead of hoping it doesn't walk out the door?

Business case

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