The Digital Hero Award is an accolade for manufacturing companies that not only implement digital technologies, but also successfully link them to cultural change, continuous improvement and operator empowerment. The selection is carried out by an independent jury based on objective criteria.
Press release ·
Pally Biscuits wins the Digital Hero Award 2025
At the annual Power to the Operator Event at the Verkadefabriek in ’s-Hertogenbosch, Pally Biscuits was named the winner of the Digital Hero Award 2025. In front of an audience of over 130 attendees, the company received the prestigious recognition for their exceptional progress in digital transformation and the way they have integrated the EZ-GO platform across the entire organisation.
Why Pally Biscuits won
The company has now been working intensively with the EZ-GO platform for two years, with standardisation, operator development and the TWI philosophy at its core. Despite a challenging transition to five-shift rosters, Pally Biscuits succeeded in standardising processes and ensuring that all employees work according to the same standards. The jury rated that as particularly impressive.
Key reasons for the award:
- Operators themselves create standards, instructions and improvements within EZ-GO.
- The organisation has fully integrated TWI into the platform and trains all employees in it.
- EZ-GO has been rolled out across departments, significantly improving knowledge sharing, uniformity and process control.
- Teams demonstrate a critical, engaged and continuous improvement mindset.
- The company has achieved measurable impact, including reduced changeover times and more efficient use of FTEs.
- Although the business case has not yet been fully developed, the jury sees considerable potential for further growth.
What the jury said
“What Pally Biscuits demonstrates is that digital transformation is not just about tools, it’s about people. They have given operators an active role in standardisation and improvement, and you can see that reflected in the results. It is admirable how they have managed to create uniformity and structure in a five-shift environment. A well-deserved Digital Hero.”
What the winner said
Read the full story of how Pally Biscuits built a digital skills matrix with EZ-GO.
“Winning the Digital Hero Award confirms that our approach to standardisation and continuous improvement is paying off. Thanks to EZ-GO and the TWI methodology, we are able to execute processes uniformly, reduce changeover times and prepare our organisation for further growth.”
About the Digital Hero Award
The Digital Hero Award puts the spotlight on one manufacturing company that has developed exceptionally in digital transformation. The award goes to an organisation that uses the EZ-GO platform effectively to structurally strengthen processes, people and performance. The assessment is carried out by an independent jury:
- Mirjam Bouten-de Wachter, Continuous Improvement Specialist
- Ton van Kollenburg, Digital Operations Expert
- Sandor van Weegberg, winner of the Digital Hero Award 2024 (Refresco)
In the 2025 edition, four nominees competed for the title, with Pally Biscuits emerging as the convincing winner.
About the Power to the Operator Event 2025
The Power to the Operator Event is an annual knowledge event for professionals in the manufacturing industry. Bringing together production leaders, CI specialists, operations managers and digital innovators, the event is centred around people-driven digitalisation, standardisation and continuous improvement. The award is organised by EZ Factory.
Want to see it on your own shop floor?
In half an hour we show you what EZ-GO does with your safety, quality and efficiency. On your own lines, not on a slide.