You learn the work with clear instructions in your own language, and you see which skills are needed for other tasks and roles, so you can develop your skills.
New operators up to speed, and you know who can do what
A new operator should be able to work safely and independently as soon as possible. With the EZ-GO platform, he learns with the same instructions he uses at the line, and the digital skills matrix shows who is qualified for which task.
Where onboarding and skills management get stuck
A new operator learns the job from whoever happens to stand next to him. Every trainer explains it a little differently, so after a few months, three operators do the same task in three ways.
In many plants, the skills matrix is still an Excel file that one person keeps up to date, when he has time. When someone calls in sick, the team leader does not know who can replace him. And when an experienced operator retires, years of knowledge leave with him.
What changes with the EZ-GO platform
Every new operator learns it differently
New operators learn with the same work instructions and checklists they use at the line, with photos, videos, and text in their own language. With automatic translations, AI translates the text into the language of the user. That makes the training consistent, and new operators can work independently sooner. If your plant uses Training Within Industry (TWI), the EZ-GO platform supports the job instruction method. Read more about instructions in the language of the user on the Operational excellence page. Digital instructions also suit the new generation of operators, who grew up with smartphones and tablets. Read more about attracting and onboarding the new generation of operators.
Your skills matrix is a spreadsheet nobody updates
The digital skills matrix shows the skills, core qualities, and certifications of each employee. It is filled in based on assessments in the EZ-GO app, or by the team leader, who knows what each team member can do. Assessments can be standardized in the EZ-GO platform, and the result is recorded in the skills matrix. You can also track the certificates of your employees and how long they are valid, so all this information is in one place. When a work instruction changes, the operators who need to learn the new way of working are visible in the skills matrix. The digital skills matrix was developed together with Refresco, which uses it to see who can work where.
Someone calls in sick, and nobody knows who can replace him
The skills matrix shows which operators have the skills for a line or task. The team leader sees right away who can replace a colleague, and you can plan shifts based on who is qualified. For critical tasks, read more on the Safety page. A clear skills matrix also helps your experienced operators: they are no longer scheduled on simple work just to be safe, and they are called in less often to train others. Read more about how a skills matrix helps your team.
Knowledge leaves with experienced operators
The best way of working is in the heads of a few experienced operators. In the EZ-GO platform, you capture it in work instructions with photos and videos, after you have agreed on it with the people who do the work. As the way of working improves, you update the instruction, and new operators learn the improved standard. Read how ideas from the line become the standard on the Continuous improvement page.
For short instructions about one specific point, many plants use One Point Lessons. Read how to create a One Point Lesson.
