One best way of working, on every line and every shift

Schedule a demo Take the Shop floor Scan

Start screen of the EZ-GO app on a tablet

As a production manager, you are responsible for safety, quality, and output across lines and shifts, while the knowledge is in the heads of a few experienced people. With the EZ-GO platform, the best way of working is clear to everyone, problems come up early, and new operators are up to speed sooner.

Your week, before and after

Moment	Now	With the EZ-GO platform
Monday morning	You hear from three people what went wrong over the weekend, and each story is a little different.	Tasks, checklists, and reported problems from the weekend are recorded in the EZ-GO app.
A changeover	The day shift and the night shift do it differently, and you discuss whose way is right.	There is one agreed work instruction, with photos and videos, for every shift.
New temporary workers	Your team leaders train them between their other tasks, and it takes weeks before they work independently.	They learn from the work instructions in their own language, and the skills matrix shows what they can do.
Weekly meeting	You discuss the problems people remember.	You review the list of open actions and decide together what needs to be done.

Three things that change for you

One best way of working instead of discussions

When the knowledge is only in people's heads, everyone has a slightly different way of working. In the EZ-GO platform, your team agrees on the best way and records it in work instructions, tasks, and checklists. When there is a discussion, you refer to the instruction. For changeovers, the SMED method helps you separate the steps you can prepare while the line is still running. Read more about reducing changeover time with SMED.

“There is ultimately only one best way of working. It is now accessible to everyone. If there is ever a discussion about it, you can simply refer to the work instruction.”

Gerald Willemsen, Bakery Manager, Hoogvliet

Work instruction with photos in the EZ-GO app

Problems come up early and get solved

Operators use the EZ-GO app to report what they see, and every action has an owner and a status. Review the list of open actions in your team meetings and decide together what needs to happen. Read more on the Continuous improvement and Daily management pages. Many teams also run the shift handover as a checklist, so the next shift knows what happened. Read more about a smooth shift handover.

New operators are up to speed sooner

New and temporary operators learn from the same work instructions they use at the line, with photos, videos, and text in their own language. The digital skills matrix shows who can work where, so your team leaders can plan with confidence. Read more on the Skills and onboarding page.

What customers have seen

25%less unplanned downtime
20%less waste
6 monthspayback period

Start with one line

A production line at the Hoogvliet bakery

You do not have to change every line at once. Hoogvliet started with a pilot on one of its three production lines for eight weeks, asked the operators what they thought, and then expanded to all lines. An operator led the implementation, with input from the team leaders and colleagues in other departments.

Read the full story of Hoogvliet

What your colleagues do with it

Operators

Operators follow one clear instruction and report problems with a photo.

Team leaders

Team leaders run the morning meeting on what really happened and know who can step in.

Maintenance technicians

Maintenance technicians pick up the reports about machines.

Quality and safety managers

Quality and safety managers use the same checklists and audits to see whether the standard is followed. Read more on the Safety page.

Plant managers

Plant managers see where the plant stands, line by line.

Questions production managers ask

"My team leaders do not have time to build all this."

They do not have to do it alone. At Hoogvliet, a packaging operator led the implementation and documented what team leaders and colleagues explained to her.

"Will my experienced operators accept it?"

They help decide what the best way of working is, so the standard is theirs. At Hoogvliet, a survey after the pilot showed a lot of enthusiasm among the operators.

"Does it run by itself once it is set up?"

No, and that is a good thing. When a process changes, the instruction changes with it. You decide who keeps which instructions, checklists, and tasks up to date, and the team keeps the system alive.

“When you use such a platform, you must realize that it doesn't run itself.”

Tom van Dijk, Production Team Leader, Hoogvliet

See what one best way of working looks like

In a short demo, we show you how work instructions, actions, and the skills matrix work in the EZ-GO platform, and how you can start with one line.

Schedule a demo

Or take the Shop floor Scan and see where your shop floor stands, in 2 minutes